Help desk support for medium
and small businesses
in Dallas, Texas
Get the best help desk support from professionals with 25 years of experience.
Join other small and medium IT businesses that trust Opsglue for their work
A few stats about IT support for small businesses
26%
of small businesses experience IT downtime at least once a month.
- Small Business Administration
22 Hours
average amount of time small businesses lose every week due to IT downtime.
- Small Business Administration
$10,000
average cost to small businesses every year due to IT downtime.
- Small Business Administration
Why Choose
OpsGlue ?
Expertise
OpsGlue experts keep your business on track by detecting minor issues and revamping for better solutions.
Predictable Cost
We help businesses' budgeting simple with our risk-free and transparent estimates without any hidden charges.
Scalability
Our scalable solutions adapt as your business grows, ensuring top-notch support without the hassle. Elevate customer satisfaction, streamline operations, and unlock your full potential with us.
We partner with top brands in the industry to bring you the best experience
Our Services
Remote or Onsite Support
We try our best to solve your problems remotely to keep your team running smoothly. In some cases, we offer on-site support for those issues that need a hands-on approach, for an added fee.
Security Baseline and Ransomware Protection
We make sure your computer is super safe by using the latest security tricks, setting up anti-virus software just right, and making sure everything stays updated with the newest fixes. This keeps your system strong and safe from any sneaky problems.
Staff Augmentation
We provide staff augmentation services to provide temporary staffing solutions to fill skill gaps and meet project demands. Our approach ensures flexibility, access to expertise, and compliance with regulations for client satisfaction.
Equipment Acquisition
By using our network of partners, we can find you the perfect balance of affordability and quality. You won't need to stress about choosing the ideal desktop, laptop, or server because we'll handle it for you.
Phone/Email/Chat/SMS Support
For instant solutions, you can contact us in the most convenient way possible, our professionals will ensure it turns out to be a beneficial solution.
Asset Tracking
Our professionals possess a hawk's eye to detect any issue in your devices. After detecting the issues, they revamp it as early as they can without any permission to eliminate barriers coming to the path.
Our pricing
Secure Starter
Comprehensive threat protection for email and desktop.
/user/month
$179
Business Apps
Security
Support
Training
Reports
Hardware
Add On
Secure Pro
Enhanced protection with simulations and training.
/user/month
$229
Business Apps
Security
Support
Training
Reports
Hardware
Add On
Security 360
The Industries most comprehensive managed security offering.
/user/month
$279
Business Apps
Security
Support
Training
Reports
Hardware
Add On
See our FAQ page for more information.
Hear From Our Customers
Frequently Asked Questions
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A help desk serves as the backbone of efficient customer and employee support within a business infrastructure. Selecting the appropriate help desk solution is a strategic move, so choose a reliable partner in navigating the complexities of technical support.
It provides versatile direction to operate a business seamlessly without any obstacles. A proficient help desk enhances workflow efficiency and customer satisfaction while minimizing disruptions.
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The best Help Desk operates from the customer's servers and offers control and integration. Customers manage maintenance and security, with potential extra fees. Tailored for large companies, it integrates well with existing systems, relying on in-house technical support.
However, setting up the on-premise help desk is pricey, with ongoing fees for maintenance. It's a good choice for big companies that want control and integration. But it can be costly, so businesses need to think carefully before choosing it.
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There’s a huge difference between both of them. Call centers handle customer service and sales, commonly outsourced for cost savings. Whereas, help desks specialize in IT support, assisting with issues like password resets and software problems.
While call centers deal with general inquiries. In contrast, help desks focus on technical assistance for smooth digital operations for employees and customers.
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OpsGlue is an effective solution for small and medium businesses providing them with award-winning software applications to optimize their sales and visibility. Our professionals believe that if customers are happy then life goes smoothly, that’s why they produce the best solutions for the businesses.
Opsglue goes beyond imagination to improve the overall system of business to make it more valuable for customers and operators.
Contact Us
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